I was genuinely excited to receive the following email in my inbox this morning:
You see I'm planning to get up home to see family and friends after the New Year. A few months away yet, but I thought that as there's a deal on I can book well in advance and get a bumper deal! The dates I'm looking to travel have just been released, so there should be no problems about availability. And sure, the cheapest deals are usually to Leeds or York or somewhere, but surely I could still get a deal for about £30 I thought. Well, they certainly built up my hopes:
So I enter the dates, press a few buttons and get out my debit card to book up my well-priced trip. I've booked it before their stated deadline of 31st October and I'm booking it 3 months in advance so I fit the criteria!
Hmmm...
It would seem that the cheapest journey available is the walk on fare of £99.30.
So I've been sent an email saying the further in the future I book the better deals I'll get, and saying they have extra special deals on! Am I missing something here? The dates aren't special ones - they're not Christmas Eve or anything. Does anyone have any ideas on why National Express have failed so miserably in their promise to me?
To compound matters I thought I'd quickly look up the same dates to fly up there... just in case there's a festival or something I'm missing. Surely Easyjet's prices would be high too?
So for the same dates it's more or less half price. Why have I been sent an email promising me extra value fares if the company cannot deliver (even remotely) on their promise?
National Express: FAIL.
Comments